Enhancing the Participant Experience through Greater Support and Protection
Hear directly from Tom Hunsberger, Director of Human Resources for Olmsted Medical Center. We discuss how he and his team enhanced the plan participant experience by expanding financial wellness services and by modifying their recordkeeper’s marketing practices. More specifically, we cover:
- Why Olmsted expanded its approach to employee financial education and advice (1:53)
- Concerns Olmsted identified in its recordkeeper’s marketing strategy (6:07)
- Tips for plan sponsors to minimize risks associated with recordkeepers’ marketing tactics (7:51)
- Four recordkeeping practices plan sponsors should be aware of in order to limit their fiduciary exposure (15:04)
“…[Plan information is] a valuable thing that the recordkeeper can leverage to reach out to employees on a targeted basis to influence their current or future purchasing decisions. And we just weren’t comfortable with that so we started trying to get a handle on what was being sent.”
– Tom Hunsberger
Director of Human Resources
Olmsted Medical Center
The information presented is from sources believed to be reliable but Francis Investment Counsel cannot guarantee its accuracy or completeness. Olmsted Medical Center retains Francis Investment Counsel as its 3(21) investment adviser for investment consulting and employee financial wellness services. Neither Olmsted, nor any of its representatives, were compensated for participation in this podcast, and there are no conflicts of interest to be disclosed. The information and experience described by Olmsted is not necessarily representative of all Francis Investment Counsel clients. MoneyAdvice@Work® is offered through Francis Investment Counsel, a Registered Investment Adviser with the SEC. Francis Investment Counsel is not a registered broker/dealer. Neither the firm nor any employee is licensed to sell or be compensated for the recommendation of any financial products or product providers.
